child safety standards

our commitment

mahfah has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM) and any content that sexualizes, endangers, or exploits a minor. such content and conduct are strictly prohibited on mahfah and will be removed and reported.

mahfah is for adults (18+)

mahfah is intended only for people aged 18 and over. account creation requires an 18+ attestation, and the service is not directed to children. there are no direct messages or private/anonymous chat features in mahfah.

how we prevent and address CSAE

• content moderation. photos and text submitted to mahfah are screened by automated moderation before they become visible, and content that fails screening is withheld. moderation fails closed (uncertain content is not shown).
• in-app reporting. every piece of user content (a lore post, a claim, a comment) can be reported from inside the app, and any user can be blocked. this works whether or not you have an account. a dedicated child-safety report option is available on content.
• acting on reports. a child-safety report is escalated immediately: it goes to the top of our review queue and alerts our team straight away, and we preserve a copy of the reported content so that it cannot be destroyed before it is reviewed or handed to authorities. we do not automatically remove content on the strength of a single unverified report. a person reviews it and then removes it, or dismisses the report. removals are recorded, and the person who posted the content is told what was removed and why. a removal can be reversed on appeal for a limited period, after which the photo file is deleted for good and the removal becomes permanent.
• reporting to authorities. when we become aware of apparent CSAM, we report it to the national center for missing & exploited children (NCMEC) via the cybertipline, and/or to the appropriate authority in our jurisdiction, and preserve the related content consistent with their guidance.
• enforcement. accounts that violate these standards are removed.

how to report

• in the app: use the report option on any content, and the child-safety option for child-safety concerns.
• to us directly: safety@mahfah.app.
• to authorities: anyone can report suspected child sexual abuse material to NCMEC's cybertipline at report.cybertip.org (or to their local hotline / law enforcement).

point of contact

child-safety point of contact: safety@mahfah.app. this contact can speak to our review and enforcement procedures and take action on notifications.

see also our privacy policy and terms of use.